COVID 19 UPDATE
Australian United HomeCare Offices are open. Homecare and Disability Support is an Essential Service.
Right at Home COVID-19 Response
At Australian United HomeCare, we are committed to prioritizing the health and well-being of our caregivers, clients, and community during the ongoing COVID-19 crisis. As a leading provider of quality home care in Australia, our response to COVID-19 focuses on implementing measures to safeguard the welfare of all stakeholders.
We closely monitor and adhere to the guidelines set by the Federal Department of Health, the World Health Organization, and local and state health agencies. Australian United HomeCare has established stringent COVID-19 health and safety protocols to protect our staff and clients. We maintain constant communication with health authorities, ensuring our staff is well-informed about the latest policies and requirements to maintain client health and personal safety.
COVID-19 vaccination program
Australian United HomeCare fully supports the COVID-19 vaccination program. For information on how to receive your vaccine, please contact your local AHomeCare office, consult with your GP, or visit the Department of Health’s website.
Delivery of COVID-19 service protocols
Our clients receive care based on strict adherence to infection-control practices recommended by Australian health authorities and the World Health Organization (WHO).
Tele-health care services
The Department of Health mandates frequent telehealthcare assessment checks for carers and clients in relation to COVID-19. We ensure compliance with these measures.
Heightened hygiene procedures
Our staff, carers, and clients receive information and guidance on hygiene requirements provided by the Department of Health.
Infection control
Australian United HomeCare’s carers strictly adhere to the Department of Health’s recommended infection control procedures to prevent the spread of COVID-19 in our communities.
Social distancing
Our carers have completed social distancing procedure training as outlined by the Australian Government to ensure the safety of all parties involved.
Self-isolation
We have established mandated self-isolation procedures for our staff and their relatives who have traveled and come into contact with confirmed COVID-19 cases.
Reporting
Australian United HomeCare diligently abides by government-mandated reporting procedures.
Continuity of service
We understand that this is a challenging time, and we assure you that Australian United HomeCare has the capacity and capability to offer assistance in your home. Our dedicated carers and staff will continue to support our clients in every way possible to ensure the continuity of home care and assistance.
For any questions or to arrange care and assistance, please contact your local AHomeCare office. We are available 24/7 and ready to assist you.
Keep up to date with COVID-19 information
Stay Informed about COVID-19: To access the latest information on COVID-19, we have provided links to external sources. As the situation is dynamic, the best sources of information are the websites of the Federal and State Governments. Click on the links below for more information:
Australian Government Department of Health
Victorian Health and Human Services
Tasmanian Department of Health
Northern Territory Department of Health